Cisco Learning Network Space - Learning Partner Information

Learning Partner Training and On-Boarding Process for Cisco Learning Network Space (a.k.a. Digital Kits)

(For LP Admin eyes only – Do not share this page with students)

Program Description

  • Cisco Learning Network Space (CLNSp) is a platform for our authorized learning partners to be able to manage and obtain digital courseware to distribute to their students. For the students, this platform is used to be able to redeem and access their learning content.

What’s Available for Purchase on the Learning Store (Gilmore) and Cisco Learning Lab Scheduler (CLL) for Cisco Learning Partners

  • All orders submitted are final. No refunds, exchanges, transfers or cancellations allowed.
  • Go to: Active Course Product Log

Requesting access to the Active Course Product List

Access to the active course product list is restricted to authorized Learning Partners. If you require access, please submit a case at Learning@Cisco Centralized Support

  1. Click on “Login” (upper right corner), log in with your email address associated with your Cisco.com ID
  2. Click on “My Cases”
  3. Select “Open a Case
  4. From the “Manually Select Products” list, select “Cisco Learning Network”
  5. Enter Title: Request access to the Learning Partner Resource Portal
  6. Enter Description:
  7. Click on “Submit”

BEFORE BUYING DIGITAL STUDENT KITS

  • Your LP site must be onboarded to the CLNS platform and the LPMS Sys Admin for your site must designate a CLNSp Admin in LPMS to manage/distribute your digital student kits (access codes). Please follow the instructions below:
  1. A valid Cisco ID is required for access and must be associated with the Learning Partner in Partner Self-Service www.cisco.com/go/pss.
    • If you do not have a Cisco Account, please create one by visiting this page.
    • If you already have a Cisco Account and are experiencing any issue with it, please refer to Login and Account Help.
  2. Login to the CLNSp, https://learningspace.cisco.com using your Cisco ID. After you have logged in, your credentials will be registered.
  3. Submit a CLNSp LP Admin Onboarding request:
    • Log on to LPMS
    • Click on Manage on top left side> select Manage Contacts
    • Click on Add Contacts.
    • Select contact type – Cisco Learning Space Platform Admin
    • Enter Cisco ID (CCOID)
    • Click on Submit
  4. For CLNSp onboarding or admin access issues, please open a case via the Learning@Cisco Centralized Support
    • Select the Login link at the upper right corner on the landing page,
    • Login with your Cisco Account.
    • Select "My cases" at the upper right corner on the landing page,
    • Select "Open a Case".
    • Under "Manually Select Products", select "Learning Store Programs (Gilmore)".
    • Enter details of your issue/concern, click Submit.

  • All orders submitted are final. No refunds, exchanges, transfers or cancellations allowed.

  • Please note the current LP admins are responsible for alerting Cisco when an LP Admin leaves their company by removing the user from the account profile in LPMS. Cisco is not responsible for any actions done by former employees of LPs who still have access to the Cisco Learning Network Space.

Access to CLNSp Content portal

  • Please check the LP and/or student’s machine meet the System Requirements in order to access the digital student kit content and use the application’s features successfully.
  • URL for CLNSp: https://learningspace.cisco.com
  • Credentials: Email address associated with Cisco ID
  • We encourage you to log on to CLNSp and launch the Free Content to get familiar with the system:
    1. After logging in to Cisco Learning Network Space with your Cisco ID, click Download Free Online Courses.
    2. Select one of the three free modules, which will then be added to your My Content list.
    3. Click the My Content tab on the top right corner.
    4. Click the free title from your My Content list to launch the Reader displaying the actual material.

Training Material & LP Admin Guide

Student / User Information

  • Program information and technical training specific to Students / Users are posted at:
    Cisco Learning Network Space – User Information
  • We encourage you to share the above link with Students / Users who will be accessing the digital course materials.

Additional Information:

Type Availability Contact Info
Order Related Questions Business Hours:
8am – 5pm Pacific Time (PST/PDT) 		Go to: https://learningspace.cisco.com/help
General System Usage Questions 24×7 Go to: https://learningspace.cisco.com/help

Click here for additional FAQs for Learning Partners

Thank you for your participation!

Learning@Cisco

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